Upwards
Web Design & Development
We build websites that work - for the people using them and the teams maintaining them. Accessible, fast, properly structured, and built to last rather than to impress in a pitch.
What we do
A website is infrastructure. It needs to be reliable, fast, accessible, and maintainable by the people who work with it every day – not just the agency that built it. That’s the standard we hold ourselves to on every project.
We work in WordPress across the full stack, from straightforward content sites to complex builds involving custom post types, bespoke integrations, and non-standard functionality. We don’t use page builders as a substitute for proper development, and we don’t hand over sites that nobody on your team can edit without calling us.
Design is led by purpose, not trend. We’re interested in what your visitors need to do and feel when they arrive – and we work backwards from that. The result should be distinctive without being difficult, and clear without being bland.
How we work
Every project starts with a discovery phase – understanding your audience, your content, your existing brand, and any technical constraints. We don’t begin designing until we’re confident we understand the problem we’re solving.
We work iteratively, sharing work early and often rather than disappearing for months and presenting a finished site. Feedback is built into the process, not bolted on at the end.
Before handover, we train the people who’ll be maintaining the site – properly, not in a rushed 45-minute session on the day of launch. And we offer ongoing support retainers for organisations that want a reliable point of contact when things need attention.
What's included
- Discovery and requirements gathering
- UX and information architecture
- Visual design and brand application
- WordPress development and custom builds
- Accessibility and performance optimisation
- Content migration and population
- Training and handover documentation
- Ongoing support and maintenance retainers
Typical engagements
• WooCommerce for non-standard use cases
• LearnDash and course platform builds
• CRM and third-party integrations
• Multilingual sites
• Large content migrations
Good fit if...
Outgrown
You've outgrown your current site and don't know where to start.
Specialist functionality
You need specialist functionality - courses, donations, membership - alongside a public-facing site.
Long-term relationship
You want a long-term relationship, not a one-time transaction.
Key features
Accessible by default
WCAG compliance isn't optional for organisations serving the public. We build to standard from the start, not as a retrofit.
Your team can use it
We build for the person who'll be updating the site on a Tuesday afternoon with fifteen minutes to spare. Intuitive editing, sensible structure, no traps.
Performance matters
Slow websites lose visitors. We optimise for speed throughout - images, code, hosting, caching — not as an afterthought.
We stay available
Launch isn't the end of the relationship. We offer ongoing support across a range of models to suit different teams and budgets.